Volunteering

Volunteering at the hospital

Volunteering at the Lymington New Forest Hospital
Volunteering at the Lymington New Forest Hospital

We welcome applications from people who can commit to working up to 4 hours per shift (dependent on the role) to provide an excellent service to our patients, visitors and staff.  Our Volunteers operate on a roster system, thus you can choose to volunteer from one shift to however many you would like to contribute. Reliability is key to any of our volunteering posts, it lets our patients, visitors and staff down if we cannot provide our services efficiently.  All volunteers are required to undergo a DBS check.

Our shop and café are located inside the hospital and we pride ourselves on the service they give.  A friendly face, a chat with the lonely or worried, giving information about the hospital is all part of the job.  As well as the important aspects of selling and cash handling.

Our ward trolley service take our shop to the patients.  In the morning it’s the newspapers and in the afternoon a selection of goods from our shop.  Many of our patients are elderly and some have no visitors.  The trolley service gives so much more than just selling!

Our guides help people find their way to their appointments, giving assistance to use the computerized checking in system and showing the way to the different areas of the hospital.

We are also implementing befriending – our lovely volunteers give their time to go and chat to the patients.  Bringing a cheery face and someone to talk to.

And if you prefer we need people with office and computer experience to support our League of Friends Office.

“Your gift of time means so much”

List of Jobs

Shop Assistant

Our shop is open from 7.30 until 16.30 Monday to Friday and from 9.00 until 13.00 on Saturday. In the main reception area of the hospital it sells newspapers, magazines, refreshments, toiletries, confectionery and greeting cards. You will usually work alone, selling to customers, ensuring our shelves are kept full and tidy. The qualities needed to do this role are good communication skills, physically fit, after training be able to use the till and be confident in cash handling. No previous retail experience necessary. The hours are 7.30 to 9.00; 9.00 to 13.00; 13.00 to 16.30.

Shop assistant at Lymington Hospital
Shop assistant at Lymington Hospital

Cafe Assistant

Our café is in the outpatients area offering a selection of confectionery, pre-prepared rolls / sandwiches, cakes, biscuits. As well as a welcome cup of tea, coffee or soft drink. Our café assistants work in pairs serving hot drinks and refreshments. Although no previous experience is necessary applicants do need excellent communication skills, be physically fit and feel confident in money handling and after training using a till. The hours are 9.00 to 13.00 and 13.00 to 16.30. Monday to Friday.

Cafe assistants serving in the Hospital
Cafe assistants serving in the Hospital

Guiding

Our meet and greet service is your opportunity to interact with patients and make their hospital visit as pleasant and friendly as possible. Duties can be varied – every day is different, from assisting with on-screen check in, to escorting patients to clinics, even re-uniting lost husbands and wives! Our plan is to introduce a system of two guides per shift. New guides will also be trained to work in the café and / or shop. This is to increase our capacity to provide much needed relief cover when necessary. You will need to be physically fit , as guiding involves standing or walking throughout your shift. You also need to be able to accompany patients in the lift if required. The hours are 9.00 to 12.00 and 13.00 to 16.00 Monday to Friday.

Guiding League of Friends Lymington Hospital
Guiding League of Friends Lymington Hospital

Trolley Service

You will be taking the trolley to the wards each morning or afternoon. In the morning it is a newspaper round and in the afternoon selling ‘goodies’ from our shop. You will need to ensure the trolley is stocked, have a pleasant, tactful manner and be accurate with money – as there is no till to assist with the calculations! You need to be physically fit and able to use the lift and walk around the hospital. The trolley is bulky but not heavy. Our patients rely on this service as many are bed bound. Reliability is essential as patients look forward to our friendly volunteers visiting the wards. The trolley service takes about an hour, usually between 9.30 to 10.30 and 14.30 to 15.30. We would welcome applications from people who would also be prepared to train in our shop or café who might provide cover for absences or an early morning shift if required.

League of Friends Trolley Service
League of Friends Trolley Service

Befriending

Our befrienders visit the wards and offer a friendly face and someone to listen and chat to the patients. Many of the patients do not get regular visitors as their friends and family cannot get to the hospital everyday. This service is designed to help the patients in their recovery. You would need to have good communications skills and be happy to strike up a conversation with a stranger. You need to be confident and maybe able to do crafts or other activities with the patients. Each shift lasts about an hour or so and you need to be flexible to fit in with the requirements of the ward.

Office Assistant

If you have office skills and can use the Windows Office package we may have a volunteer job for you. If you are happy to man the office and take messages when the Operations Manager is out and can deal with queries from our volunteers then this may be the role for you. If you have a background in PR/Communications/social media or fundraising we would welcome your application as a volunteer. The hours for the office assistant role can be flexible.

The League of Friends office
The League of Friends office