Volunteer at Lymington Hospital

Volunteering at the Lymington New Forest Hospital
Volunteering at the Lymington New Forest Hospital

We welcome applications from people who can commit to working up to 4 hours per shift (dependent on the role) to provide an excellent service to our patients, visitors and staff.  Our Volunteers operate on a roster system, so you can choose to volunteer for one or more shifts. Reliability is key to efficient volunteering.  All volunteers are required to undergo a DBS check.

We pride ourselves on our volunteer services around the hospital:

  • Serving in the shop and café, a friendly face, a chat with the lonely or worried, giving information about the hospital, selling goods and cash handling
  • Ward trolley service takes our shop to the patients, with the newspapers in the morning and a selection of goods in the afternoon.  Many of our patients are elderly and some have no visitors.  The trolley service gives so much more than just selling!
  • Guides help people find their way to their appointments, giving assistance to use the computer-based check in system and show the way to the different areas of the hospital.
  • Ward Friends give their time to go and chat to the patients, bringing a cheery face and someone to talk to.
  • We sometimes need people with office and computer experience to support our Friends Office.

“Your gift of time means so much”

List of current Jobs

Shop Assistant

Our shop is open from 7.30 until 16.30 Monday to Friday and from 9.00 until 13.00 on Saturday. In the main reception area of the hospital it sells newspapers, magazines, refreshments, toiletries, confectionery and greeting cards. You will usually work alone, selling to customers, ensuring our shelves are kept full and tidy. The qualities needed to do this role are good communication skills, physically fit, after training be able to use the till and be confident in cash handling. No previous retail experience necessary. The hours are 7.30 to 9.00; 9.00 to 13.00; 13.00 to 16.30.

Shop assistant at Lymington Hospital
Shop assistant at Lymington Hospital

Cafe Assistant

Our café is in the outpatients area offering a selection of confectionery, pre-prepared rolls / sandwiches, cakes, biscuits. As well as a welcome cup of tea, coffee or soft drink. Our café assistants work in pairs serving hot drinks and refreshments. Although no previous experience is necessary applicants do need excellent communication skills, be physically fit and feel confident in money handling and after training using a till. The hours are 9.00 to 13.00 and 13.00 to 16.30. Monday to Friday.

Cafe assistants serving in the Hospital
Cafe assistants serving in the Hospital


Our meet and greet service is your opportunity to interact with patients and make their hospital visit as pleasant and friendly as possible. Duties can be varied – every day is different, from assisting with on-screen check in, to escorting patients to clinics, even re-uniting lost husbands and wives! Our plan is to introduce a system of two guides per shift. New guides will also be trained to work in the café and / or shop. This is to increase our capacity to provide much needed relief cover when necessary. You will need to be physically fit , as guiding involves standing or walking throughout your shift. You also need to be able to accompany patients in the lift if required. The hours are 9.00 to 12.00 and 13.00 to 16.00 Monday to Friday.

Guiding League of Friends Lymington Hospital
Guiding League of Friends Lymington Hospital

Trolley Service

You will be taking the trolley to the wards each morning or afternoon. In the morning it is a newspaper round and in the afternoon selling ‘goodies’ from our shop. You will need to ensure the trolley is stocked, have a pleasant, tactful manner and be accurate with money – as there is no till to assist with the calculations! You need to be physically fit and able to use the lift and walk around the hospital. The trolley is bulky but not heavy. Our patients rely on this service as many are bed bound. Reliability is essential as patients look forward to our friendly volunteers visiting the wards. The trolley service takes about an hour, usually between 9.30 to 10.30 and 14.30 to 15.30. We would welcome applications from people who would also be prepared to train in our shop or café who might provide cover for absences or an early morning shift if required.

League of Friends Trolley Service
League of Friends Trolley Service

Ward Friends

Our Ward Friends offer a friendly face and someone to listen and chat to the patients.

Many of the patients do not get regular visitors as their friends and family cannot get to the hospital everyday. This service is designed to help the patients in their recovery.

You will need good communications skills and be happy to strike up a conversation with new people. You need to be confident and maybe able to do crafts or other activities with the patients.

Each shift lasts about an hour or so and you need to be flexible to fit in with the requirements of the ward.

Newspaper Delivery

Can you spend an hour from 9am to help with our morning newspaper deliveries to patients. This is such a valued service to people who are stuck in the bed and looking forward to catching up with the news, sport, current affairs … and the crossword or soduko! Please spare your time to bring a smile and daily paper. You need to be physically fit and able to use the lift and walk around the hospital. Thank you.